Here are some of the most commonly asked questions from our customers. Feel free to reach out to us directly at firstname.lastname@example.org
Below are some of are common questions about orders
We offer a 30-day return policy on all orders. Please send us an email with your request to return and we will send you a shipping label. Once we receive your return, we will refund your purchase minus a $12 shipping fee.
Currently we ship only within the United States and to the UK and Canada. However, some of our online & international retail partners may ship to you. Please write to email@example.com for more information.
We accept most leading credit cards.
Our carrier is UPS, which will not ship to a PO or APO box. Please do not enter a PO box in your shipping information.
Below are some common questions about our products
We use all-natural ingredients and organic whenever possible in our formulations. Our products are certified natural and organic by Ecocert. Each of our products features fully transparent lists of ingredients with their natural and organic percentages. When a product contains a non-natural percentage (typically less than 1%, it is because of non-harmful synthetic preservatives used by third parties in their ingredients. We are always looking for the purest ingredients we can find, to eliminate any of these trace synthetics.
All of our products are vegan, except for our balms and Facial Lotion which contain beeswax
Our products are certified Cruelty Free by Leaping Bunny